Privacy Policy

this document dedicated to the protection of private life (“ privacy policy ") of the site (" site ") published by le gramme, a simplified joint stock company registered in the Paris Trade and Companies Register under number 789 713 823, whose head office is located at 249, rue Saint- Martin 75003 Paris (France) (“ le gramme ”).

I. processing of customers' personal data

1. conditions for the processing of users' personal data

by creating an account, users must validate the privacy policy, to which they agree to be bound. the privacy policy may be modified or updated at any time without notice, except for stipulations that require user consent. the terms defined in capital have the definition given to them in the General Terms and Conditions.

le gramme collects and uses personal data that users spontaneously transmit to it, which are necessary for placing an order or receiving information emails from le gramme (newsletters).

Users are required to provide their personal data and information accurately, truthfully and truthfully and to update such data and information as necessary to keep it accurate and complete.

le gramme collects and processes customers' personal data in a fair and lawful manner and while respecting their rights. le gramme is responsible for processing users' personal data.

the purposes of processing customers' personal data are the commercial management of orders for le gramme products made via the site www.legramme.com, the sending of information emails on le gramme news, carrying out prospecting operations and audience analysis of the site www.legramme.com or commercial statistics, the organization of competitions, lotteries or any promotional operation, the management of unpaid debts and disputes and the review management.

under no circumstances does le gram transfer or sell users' personal data to third parties, except in the cases referred to below.

2. nature of the personal data collected by le gramme

the personal data that may be processed are as follows: first and last name, postal address, email address, telephone number (optional) of Customers and IP address of Users.

3. protection, storage and deletion of personal data

Personal data communicated by users are hosted by le gram hosting providers.

traffic data is generated when the users' terminal is connected to the internet and the site.

At any time, customers can request that their account be closed, which will result in the deletion of associated personal data.

the deletion of the account will be effective within two (2) months from the deletion request and in any case, after any order in progress.

le gramme retains customers' personal data for the duration of the opening of their account and deletes them within a maximum period of five years after closing the account.

4. communication of le gramme

le gram may send emails to customers who have accepted it to the address associated with their account to inform them of developments on the site or its activities or to communicate technical or administrative information to them.

under no circumstances will customers receive emails from third-party companies or le gram partners without their authorization.

5. transfer of users' personal data

le gram may transfer users' personal data to its service providers, such as gandi, dropbox, google analytics and google adwords, fastmag, mailchimp.

le gramme undertakes not to communicate, assign or transfer personal data to other third parties (excluding service providers) without the express consent of customers but may communicate them if required by law or upon judicial request or administrative.

6. User rights over their personal data

in accordance with the applicable data protection legislation and regulations, le gramme informs users of their right to access, modify, oppose the processing and request the deletion of their personal data collected and processed, it being specified that deletion of their data will involve closing their account and obtaining communication in a structured and readable format (unless legitimately prevented). They also have the right to lodge a complaint with a supervisory authority and to define guidelines relating to their digital will.

users can exercise their rights by sending an email to the following address eshop@legramme.com or by writing to the following address: le gramme, 249, rue Saint-Martin 75003 Paris (France).

II. cookies policy used by le gramme

1. cookies

A cookie is a file that can be saved on the hard drive of customers' and users' terminals when viewing the site. these small files can contain, for example, the customer's shopping cart and preferences.

le gram may place cookies on users' terminals in order to allow them to browse the site in optimal conditions, to save customer profiles and restore their preferences when they are connected via their usual terminal, to determine the products viewed or purchased or to produce statistics.

2. type of cookies used via the site

le gramme uses cookies:

  • navigation, which are cookies necessary for the proper technical functioning of the Site because they make it possible to optimize the display of content from each user terminal;
  • functional, which are not essential for the proper functioning of the site but optimize the experience on the site by making it possible to identify customers and find their basket;
  • analytical, which makes it possible to track user navigation for optimization purposes. The information collected includes in particular the number of visitors, the origin and the details of the pages which were visited. This information helps us make improvements to the site, shopping experience and le gram campaigns. le gram uses Google Analytics, an audience measurement provider, which:

- collects the following data: origin of connections (access providers), type and version of browser used, browser language, duration of connection, IP address, etc.

- stores cookies on user terminals in order to carry out audience measurements. the data generated by cookies is transmitted by google inc. and are hosted on servers located in the United States. google inc. will use this data for the purpose of evaluating use of the Site but will not combine users' IP addresses with any other data held by Google Inc. google inc. may communicate this data to third parties in the event of a legal obligation or when these third parties process this data on their behalf. For more information, Users can consult the following site: http://www.google.com/intl/fr/policies/privacy/;

  • direct marketing and targeting and third-party cookies, which make it possible to send commercial messages likely to be of interest to users based on their browsing history. Third-party cookies are those sent by trusted third-party partners.

Users must accept the placement of cookies on their terminal using the banner provided for this purpose when they connect to the site.

le gram does not keep cookies allowing the traceability of a user or obtaining IP addresses beyond thirteen (13) months after the first deposit in a user's terminal.

Users can delete cookies from their browser software at any time and configure it to oppose their recording on their terminal. le gramme invites them to refer to the help file of their navigation software to establish the appropriate configuration. Browsing the site without accepting cookies is not possible.

3. traffic

traffic data is generated when the users' terminal is connected to the internet and the site.

this data can be used for statistical purposes in order to analyze site traffic and improve it by adapting it to user needs. traffic data is never used by name by le gramme.